Tata Motors, one of India’s leading automobile manufacturers, offers specialized roles such as Roadside Assistance Helper jobs. These positions are crucial for providing on-the-spot support to customers experiencing vehicle breakdowns, accidents, or other roadside issues. Roadside Assistance Helpers play a vital role in ensuring customer satisfaction, vehicle safety, and the reputation of Tata Motors’ service network.
Overview of Roadside Assistance Helper Jobs in Tata Motors
Roadside Assistance Helpers assist field technicians and service teams in providing timely vehicle support across urban and rural areas. Their responsibilities include transporting equipment, assisting in minor repairs, and ensuring safe handling of customers’ vehicles during emergency services.
Key Locations for Roadside Assistance Helper Jobs:
- Regional service centers across Maharashtra, Gujarat, Jharkhand, and Uttar Pradesh
- Major urban centers where Tata Motors’ roadside service units operate
- Highway assistance hubs along national and state highways
Recruitment is usually conducted through authorized manpower agencies, vendor companies, or local walk-in interviews.
Eligibility Criteria
Tata Motors ensures that Roadside Assistance Helper roles are accessible to candidates with basic educational qualifications and physical fitness.
Eligibility Requirements:
- Educational Qualification: 8th, 10th, or 12th pass (ITI in automobile repair preferred)
- Age Limit: 18 to 35 years
- Gender: Male candidates are mostly preferred
- Experience: Freshers can apply; prior experience in vehicle assistance, towing, or mechanical support is advantageous
- Physical Fitness: Must be able to lift tools and vehicle parts, travel long distances, and assist in roadside operations
Job Roles and Responsibilities
Roadside Assistance Helpers provide hands-on support to technicians and ensure that vehicles are serviced efficiently during roadside emergencies.
Key Responsibilities:
- Assisting technicians during vehicle breakdowns and on-site repairs
- Transporting tools, equipment, and spare parts to the breakdown site
- Helping with minor vehicle repairs, tire replacements, and battery jump-starts
- Guiding customers and ensuring their safety during roadside assistance
- Maintaining cleanliness and proper storage of service vehicles and tools
- Recording service reports and reporting issues to supervisors
- Following safety protocols strictly during all operations
These roles require teamwork, technical awareness, and the ability to work under varying weather and road conditions.
Salary Structure and Benefits
Tata Motors offers competitive salaries for Roadside Assistance Helpers, along with additional benefits to attract and retain talent.
Expected Salary Details:
- Monthly Salary: ₹12,000 to ₹18,000 depending on experience, location, and service area
- Overtime Pay: Provided for extended working hours
- Shift Allowance: Applicable for night shifts or emergency services
- Performance Bonus: Offered in some regions based on efficiency and customer feedback
Additional Benefits:
- Provident Fund (PF) and Employee State Insurance (ESI) for eligible workers
- Uniforms, safety gear, and basic tools provided
- Weekly off or rotational leave
- On-job training programs for vehicle handling and roadside assistance procedures
Work Shifts and Job Nature
Roadside Assistance Helper roles are typically full-time and require flexible work hours to ensure 24/7 customer support.
Shift Patterns:
- Day Shift
- Evening Shift
- Rotational/Night Shifts for emergency services
Most positions start as contract-based, with extension or permanent employment opportunities for consistent and skilled performers.
Overview Table
| Particulars | Details |
|---|---|
| Company Name | Tata Motors Limited |
| Job Role | Roadside Assistance Helper / Vehicle Support Staff |
| Qualification | 8th / 10th / 12th Pass, ITI preferred |
| Salary Range | ₹12,000 – ₹18,000 per month |
| Job Type | Full-time / Contract |
| Work Location | Maharashtra, Gujarat, Jharkhand, Uttar Pradesh, Pan India |
How to Apply for Roadside Assistance Helper Jobs
Tata Motors recruits Roadside Assistance Helpers through authorized manpower agencies, vendor companies, and internal hiring notifications.
Application Methods:
- Apply via Tata Motors official career portal
- Contact authorized manpower supply companies linked with Tata Motors
- Attend local walk-in interviews or recruitment drives
- Employee referrals from current service staff
Candidates should carry Aadhaar card, educational certificates, passport-size photographs, and bank account details for verification during joining.
Career Growth Opportunities
Roadside Assistance Helper jobs provide a foundation for advanced technical and supervisory roles in Tata Motors’ service network.
Career Progression Path:
- Roadside Assistance Helper → Field Technician → Senior Technician → Service Supervisor
- Exposure to vehicle repair and customer support can lead to roles in fleet maintenance or service operations
- High-performing staff may advance to training or management positions
Tata Motors offers on-the-job training and skill development programs to enhance employee efficiency and career growth.
Why Choose Roadside Assistance Helper Jobs in Tata Motors
- Work with India’s leading automobile manufacturer
- Stable income with contract-based security
- Hands-on exposure to vehicle repairs and customer service
- Safe and professional work environment
- Opportunities for career growth in technical and supervisory roles
These roles are suitable for candidates who are physically fit, proactive, and passionate about automobiles and customer support.
Important Points for Candidates
- Most positions are contract-based initially
- No application or registration fee is required
- Selection is based on document verification, physical fitness, and skill assessment
- Avoid unofficial agents demanding money
FAQs
Q1. Can a fresher apply for Roadside Assistance Helper jobs in Tata Motors?
Yes, freshers with the required physical fitness and educational qualifications can apply.
Q2. Are Roadside Assistance Helper jobs permanent at Tata Motors?
Most positions start as contract-based, with extensions or permanent opportunities based on performance.
Q3. What is the average salary of a Roadside Assistance Helper in Tata Motors?
The monthly salary typically ranges from ₹12,000 to ₹18,000 depending on experience and location.